In case of injury
If you are the victim or witness of an accident, alert the Piste Service of the resort in which you are as soon as possible.
The Piste Services numbers can be found on the piste maps. You can also dial 112 or 15 if you cannot find the direct number.
Bring the victim to safety: it is important to mark the accident zone to avoid a “re-accident”. Find a way to mark the area by making a cross with your skis, poles or something else.
When calling for help, try to be as specific as possible and mention:
- The name of the track you are on or the sector.
- The number of the nearest beacon
- The nature of the injury
- Details of the victim (child / adult / age, etc.)
In the event of a serious accident or emergency the procedure is the same: remain calm. A clear and precise alert saves time which can sometimes prove valuable. If you can and know how to do it, you can already provide first aid.
In case of avalanche
Call the Piste Service of the resort you are in as quickly as possible.
Try to be as precise as possible about the exact location of the avalanche: off-piste area, proximity to slopes, last ski lift used.
- If you have directly witnessed the avalanche and you know that one or more people are buried, immediately tell the operator the number of people buried and if they are equipped with DVA / RECCO or other search systems.
- Provide information on the size of the avalanche: this will help determine the number of rescuers to be sent to the area.
