Frequently asked questions

To book a stay at Val Thorens, we advise you to call on our destination experts Val Thorens Booking !

You can add services to your reservation (parking, ski pass, ski lessons, etc.), either via your customer area or by contacting us. You can add services up to 7 days before your arrival. For more information, see the FAQ of Val Thorens Booking.

It is possible to pay for a ski pass with a holiday voucher online or directly at the resort's ski lift ticket offices.

Please note, only electronic holiday vouchers (Chèques Vacances Connect) can be used for the online purchase of a ski pass. If your Holiday Vouchers are traditional vouchers, the purchase will only be possible on site, at the ski lift ticket offices.

The cash register plan can be found on the ski pass page.

By booking your stay with our reservation center, you can benefit from advantageous prices on ski passes.

If you come with your family, you can also take advantage of the family package. With the Family Flex plan, the whole family pays the child rate!

You will find all the answers to your questions on the SETAM FAQ (ski lift company of Val Thorens).

You can visit the page of ski schools Val Thorens to book your ski lessons. By booking with Val Thorens Booking you can also add your courses to your accommodation reservation.

Visit the page childcare and babysitting to find a childcare solution for your children Val Thorens.

You will find the list of activities to do with teenagers on the page Activities over 12 years old.

Our activities, our events, as well as our PDF activities program can be viewed on our page Agenda and events.

Tip: You can filter by date to find events for your week.

On our list of sports stores in Val Thorens, you will find a map allowing you to locate the sports stores near your accommodation.

Charging stations are available in all of the station's covered car parks (P0, P1 and P2).

Pricing is done per kWh consumed, more information and price per kWh on the Valthoparc site.

Find out about our coworking spaces to combine vacation and work.

Belleville nurses are on call at the medical center and can also come to your home. Visit the health services page .

During winter, special equipment is required to access Val Thorens. Find all the detailed information on the page Road conditions.

During the winter season and to facilitate snow removal, parking is obligatory in the station car parks.

Remember to reserve your parking space online to save time when you arrive and ensure you have a place in the car park closest to your accommodation.

Yes, with your parking card you can enter and exit the car parks whenever you want during your stay.

You can access P4 using the CAIRN cable car or the free shuttle P3/P4.

It is rumored that it can snow every month of the year Val Thorens. So remember to find out about the conditions and the state of the road before getting into the station.

All the information for forthcoming Val Thorens by train, bus, car or plane.

You can consult the page road conditions Val Thorens.

Yes, in winter special equipment is mandatory to have access to Val Thorens.

Chains and socks are on sale in various shops in the resort. The list is available on our road conditions page.

The nearest train station to Val Thorens is that of Moûtiers – Salins – Brides-les-Bains. More information on the page How to get to Val Thorens.

Val Thorens is close to 4 airports: Chambéry Savoie Mont Blanc airport, Grenoble airport, Lyon Saint-Exupéry airport and Geneva airport.

You will find all the information to come to Val Thorens by plane on the page How to come.

You can join Val Thorens from the airports thanks to transport and taxis.

Once parked in Orelle, access to Val Thorens is possible by ski lifts. To do this, you must take the Orelle gondola, then the Orelle-Caron gondola, the Cime Caron cable car, the Caron gondola and finally the Cairn gondola to arrive in the resort. Val Thorens.

Allow 45 minutes to get to Val Thorens from Orelle via the ski lifts.

To find out which lifts to take, you can consult the piste map.

If you are a beginner, we invite you to consult the page of Beginner areas. It is possible to ski for free on the 4 carpets or take ski lifts with the beginner package.

All about the weather at Val Thorens for the next few days.

Company Hello Taxi Les Belleville offers shuttles for up to 7 people. The first departure takes place at 17:30 p.m. in front of the bowling alley Val Thorens.

You can contact directly the Belleville Valley Trail Service.

À Val Thorens, there are many activities and events planned throughout the season. You can check out our calendar.

Yes, at Val Thorens, there are 3 toboggan runs suitable for all ages:

• The play area Space games equipped with 2 slides for the little ones, Place Caron.
• The toboggan run The Star Trail for young and old, along the Castor & Pollux carpets, Place Caron.
• La Cosmojet sled, the longest toboggan run in France, accessible from age 5 on an adult's toboggan.

À Val Thorens, we have several groomed and marked footpaths to enjoy the great outdoors. The routes can be found on the page of footpaths.

The Sweet Madness is not accessible to pedestrians. It is accessible only by the slopes, on skis or snowboard.

You can snowshoe on one of our pedestrian paths.

For accompanied snowshoe outings, you can consult the list of providers who offer snowshoe hikes on the page snowshoeing.

The list is available on the page of ski lifts accessible to pedestrians.

Le Medical Center of Val Thorens (Medical Clinic) is located in the Slalom district, near Place Péclet.

La pharmacy Les 3 Vallées Val Thorens is located in the Péclet shopping center at the top of the station.

All information on free resort shuttles. Tip: download the Zenbus application to follow the free shuttles of Val Thorens During your stay !

You can report a lost or found item on the page objet trouvà ©.

Yes, you can use the luggage storage Val Thorens located within the Board (sports center).

To connect for free, use the public wifi networks of the station.

All the information can be found on the page bakeries of Val Thorens.