Your complete guide to enjoying Val Thorens !

Here you will find answers to the most common questions about our ski area, our services and much more. If you have any questions, consult this section to quickly get the information you need. If your question is not listed, please do not hesitate to contact us at 04 79 00 08 08. We are here to help you make the most of your stay in Val Thorens. Good reading !

Information updated on 24/04/2024

Prepare my stay

How to book a stay at Val Thorens ?

To book a stay at Val Thorens, we advise you to call on our destination experts Val Thorens Booking !

I booked with the central Val Thorens Reservation and I want to add services to my reservation

You can add services to your reservation (parking, ski pass, ski lessons, etc.), either via your customer area or by contacting us. You can add services up to 7 days before your arrival. For more information contact the FAQ of Val Thorens Booking

Is it possible to pay for a ski pass with holiday vouchers (ANCV)

It is possible to pay for a ski pass with a holiday voucher online or directly at the resort's ski lift ticket offices.

Please note, only electronic holiday vouchers (Chèques Vacances Connect) can be used for the online purchase of a ski pass. If your Holiday Vouchers are traditional vouchers, the purchase will only be possible on site, at the ski lift ticket offices.

The cash register plan can be found on the packages page.

I have questions about ski passes

You will find all the answers to your questions on the SETAM FAQ (Ski lifts)

How to book ski lessons?

You can visit the page of ski schools Val Thorens to book your ski lessons. By booking with Val Thorens Booking you can also add your courses to your accommodation reservation.

What are the childcare options for my children?

Visit the page childcare and babysitting to find a childcare solution for your children Val Thorens.

What activities to do with teenagers?

You will find the list of these activities on the page Activities over 12 years old.

What entertainment is planned during my stay?

Find all our events and activities on our calendar ! Tip: you can filter by date to find events for your week. 

What sports stores are near my accommodation?

On our list of sports stores in Val Thorens, you will find a map allowing you to locate the sports stores near your accommodation.

I have an electric car, where can I charge it?

Charging stations are available in all of the station's covered car parks (P0, P1 and P2).

Pricing is done per kWh consumed, more information and price per kWh on the Valthoparc site.

I have to work during my vacation, are there coworking rooms?

Find out about our coworking spaces to combine vacation and work.

I have care to be provided during my stay, are there nurses on duty? Val Thorens ?

Belleville nurses are on call at the medical center and can also come to your home. Visit the health services page .

Access to Val Thorens and parking

Is special equipment required to access Val Thorens ?

During winter, special equipment is required to access Val Thorens. You can equip yourself with:

  • Snow tires, also bring snow chains in case of difficult conditions.
  • Snow chains on at least two drive wheels.
  • Snow socks approved for at least two-wheel drive. Please note, this equipment will not replace snow chains in difficult conditions.

Is parking obligatory at Val Thorens ?

During the winter season and to facilitate snow removal, parking is obligatory in the station car parks.

Remember to reserve your parking space online to save time when you arrive and ensure you have a place in the car park closest to your accommodation.

I am parked in one of the station's car parks, can I enter and exit at any time?

Yes, with your parking card you can enter and exit the car parks whenever you want during your stay.

I am parked at P4, how do I collect my car at the end of my stay?

You can access the P4 using the CAIRN gondola or the free shuttles.

Is there snow on the roads in April?

It is rumored that it can snow every month of the year Val Thorens. So remember to find out about the conditions and the state of the road before getting into the station.

How to get to Val Thorens ?

What are the traffic conditions?

You can consult the page road conditions Val Thorens.

Should we take chains or socks?

Yes, in winter special equipment is mandatory to have access to Val Thorens.

Where can you buy chains or socks?

Chains and socks are on sale in various shops in the resort. The list is available on our road conditions page.

What is the nearest train station to Val Thorens ?

The nearest train station to Val Thorens is that of Moûtiers – Salins – Brides-les-Bains. More information on the page How to get to Val Thorens.

What airports are nearby?

Val Thorens is close to 4 airports: Chambéry Savoie Mont Blanc airport, Grenoble airport, Lyon Saint-Exupéry airport and Geneva airport.

You will find all the information to come to Val Thorens by plane on the page How to come.

How to join Val Thorens from the airports?

You can join Val Thorens from the airports thanks to transport and taxis.

How to access Val Thorens from Orelle?

Once parked in Orelle, access to Val Thorens is possible by ski lifts. To do this, you must take the Orelle gondola, then the Orelle-Caron gondola, the Cime Caron cable car, the Caron gondola and finally the Cairn gondola to arrive in the resort. Val Thorens.

Allow 45 minutes to get to Val Thorens from Orelle via the ski lifts.

To find out which lifts to take, you can consult the piste map.

During my stay: in the ski area

On which slopes should you ski when you are a beginner?

We have created a page especially for you to help you start at Val Thorens.

What is the weather forecast for the next few days? Val Thorens ?

I missed the connection with Orelle, how do I get back?

Our Company Hello Taxi Les Belleville offers shuttles for up to 7 people. The first departure takes place at 17:30 p.m. in front of the bowling alley Val Thorens.

I got injured on the slopes and the ski patrollers took my skis back. Where can I collect them?

You can contact directly the Belleville Valley Trail Service

During my stay: events and activities

What activities are planned this week at Val Thorens ?

À Val Thorens, there are many activities planned every week of the season. Information to be found on our calendar of events.

Are there toboggan runs at Val Thorens ?

Yes, there are 3 toboggan runs suitable for all ages. To discover on the page of family activities.

Do you have pedestrian paths?

There are 4 groomed and marked pedestrian trails to enjoy the great outdoors. Route to discover on the page of pedestrian paths Val Thorens.

I am a pedestrian, how can I reach Folie Douce?

The Sweet Madness is not accessible to pedestrians. It is accessible only by the slopes, on skis or snowboard.

Where can you snowshoe?

You can do it on one of our 4 pedestrian paths. For accompanied outings, we invite you to inquire directly with the ski schools.

Which ski lifts are accessible to pedestrians?

To reach the summits, some ski lifts are also accessible to pedestrians.

During my stay: resort services

Where is the medical office? Val Thorens ?

Le medical office (Medical Clinic) is located in the Slalom district, near Place Péclet.

Where is the pharmacy? Val Thorens ?

La pharmacy Les 3 Vallées Val Thorens is located in the Péclet shopping center at the top of the station.

When does the free shuttle run into the resort?

All information on free resort shuttles. Tip: download the Zenbus application to follow the free shuttles of Val Thorens During your stay ! 

I lost an item, where can I report it?

You can go to the Tourist Office, the Municipal Police or the ski lift information points. Val Thorens has a tool to centralize the search for lost items.

Is there luggage storage Val Thorens ?

Yes, you can use the luggage storage Val Thorens located within the Board (Sports center).

Is there free wifi in the resort? Val Thorens ?

To connect for free, use the public wifi networks of the station.

Where are the bakeries? Val Thorens ?

All the information to be found on the list of bakeries Val Thorens.

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